Customer Service
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qxindia@qxtelecom.co.uk

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Welcome to Q X Dial - India Special
Service operated by QX Telecom Ltd, Registered in England 0382078.  

 

If you are a BT Together user, you can now call India and mobile for just 1.5p/min by:
(a) Dial 0870 437 0200 (
Call to this number cost
1.5p/min during Mon-Fri  evening (6pm-6am) and  6p/min during daytime).
(You can also use
0844 215 0215 which cost 4p/min at all time to call India during Mon-Fri Daytime and during weekends).

(b) Dial 0091xxxxxxx and wait to be connected. Press ## to redial if you dialled incorrectly.

[BT Together price guide can be found HERE. ]
Click HERE to go to QX 0870 Dial service summary.


All information provided in good faith. E & OE.

With QX-India, you can now call India for as little as 1p/min (via EurExcel - this is as closed as you can get for free call to India..) or 1.5p/min from BT Together.


Q: What is this about ?

QX Telecom 0870 service now allows all India including Indian mobile to be called via access 
0870 119 0200 number during Monday to Friday and
0844 42 70 110
which is available at all time

Q: How do I use the service ?

(a)  ACCEPT the term of service: 
You agree not to use the service in any fraudulent, illegal or malicious way. We reserve
the right to vary destinations, reject/disconnect fraudulent calls without prior notice and
without giving any reason.  By making a call you agree to be bound by these terms. You must have the bill payer permission to use the service. You explicitly agree that QX Telecom Ltd may enhance the service, discontinue the service or change the terms of this service at anytime without giving any notice. The new terms shall be published on this page. The terms are governed by law of England.

(b)
Dial  0870 119 0200 from any phone during Mon-Fri
Dial 0844 42 70 110 from any phone during Weekends.

(c)
Dial 0091xxxxxx and wait to be connected

 

Q: How much does 0870 number cost ?

The service works via UK telecom interconnect agreement where you pay your telephone service provider the call charges to ring 0870 119 0214 number and your phone company will then pass part of the call charges to us, allow us to fund the call to India. The actual cost to you is hence your operator charges to ring a 0870 number. You will also be charged by your provider once our system answers as as far as your phone provider is concerned, they have done their "job".

The following are call charges to 0870 numbers known to us as of 1-10-2007. All information are provided in good faith and as usual, you must check with your phone provider to confirm the charges before using the service.

  • Eurexcel - w3.eurexcel.co.uk offering a plan that gives 1800 minutes of call to UK landline, including 0870 for �16.99 per month. This average out to be about 1p/min.

  • Orange older Talk Plans - Call to 0870 comes out from free minutes.

  • Orange OVP O2 allows inclusive minutes to be used to ring 0870 numbers  (if you are on Orange, you can change to these tariff by ringing Orange customer service)

  • O2 plans - 20p/min.

  • Vodafone Prepaid - around 15p/min to 0870 and 25p/min to 0844.

  • From BT landline (BT Together) 6p/min Mon-Sun 6am-6pm and 1.5p/min during Mon-Sun 6pm evening to 6am.  [BT price guide can be found HERE. ]


Q: How much does 0844 42 70 110  number cost ?

  • 4p/min at all time from BT, NTL, Telewest lines.

  • 20p from O2 Contract and 25p from O2 prepay..

  • 12ppm from Orange Contract phones and around 25p/min from Orange prepay

  • Around 25ppm from Vodafone Contract and 35p/min from Prepay

  • 10ppm from T Mobile Contract and 40ppm from Prepay

  • 15ppm from H3G



Q: What can I do if call does not connect ?

Send an email to fault @ qxtelecom.co.uk stating the number you want to call (or another number in that same city/mobile network) and the access number you dial (e.g. 0870 119 0200) and we will see what we can do.

Q: Can you give me a 0800 / 0207 number to call India ?

Of course, but you will have to pay for the call charges  using a credit/debit card, currently at 4.7p/min using 0207 access. This may be a better option for mobile phone users.

Q: How can I make completely free call to India ?

We have not quite figure out yet !! Maybe through an ad-funded scheme which we are currently exploring.

Q: I have other questions

Email us at qx-india@qxtelecom.co.uk. If you are reporting a problem, please state the access number you dial, your phone number (so we can trace the call) and what you hear. Unfortunately, saying "it does not work" is not sufficient...we have yet to be able to read your mind :-)